Delivery Terms - for online orders
Online (or telephone) mail order - Ashbys Cleaning Equipment is a business to business organisation for professional cleaners or companies. We do not retail to the public.
All prices are quoted excluding VAT (unless otherwise stated) and are subject to VAT at prevailing rate if applicable.
Items for return must be authorised first by calling 01795 436999. All returned items are subject to a 20% re-stocking charge. Liquid products are non-returnable / non-refundable. Carriage on returned items is the customers responsibilty.
Online orders for delivery within Mainland UK
(excludes Scottish Highlands, Northern Ireland, Eire, Offshore Islands, Channel Islands and all other countries)
- Over £75 receive FREE Next Working Day Delivery
- Under £75 and Next Working Day Delivery is just £7.50
Please note
Online carriage terms, online prices and Special Offers are only available on and applicable to orders placed online and not by phone.
Online orders for delivery outside Mainland UK
(includes Scottish Highlands, Northern Ireland, Eire, Offshore Islands, Channel Islands and all other countries)
- Price on application – see below for more information
Place your order in the usual way via this site. Your order will not be actioned or processed in any way until Ashbys Cleaning Equipment have calculated the carriage cost and obtained your acceptance of the charge.
Accepted orders - will be process with the carriage cost added and despatched via the agreed carriage service.
Orders where carriage charges have not been accepted – will not be processed in any way and no payment will be taken from the credit or debit card. The order will be cancelled.
Orders for collection by customers own carrier - You may prefer to arrange for your own carrier to collect. This will be from our Sittingbourne warehouse. Ashbys Cleaning Equipment will contact you to make all necessary arrangements.
Orders placed after 2 pm may not be dispatched that day, but the following working day.
Delivery subject to stock availability.
£25 minimum order charge.
All prices quoted are subject to VAT where applicable.
Carriage costs are for orders placed online via this website and not for any other offer.